We want you to be
satisfied with your purchases, If you receive a wrong or defective item, we
will promptly send you a replacement or issue you a refund after
you have returned the product (Shipping & Handling is not
refundable). We will not accept other merchandise returns.
Wrong or defective item must be returned no later than 7 days
after you receive them. All we request is that you email us upon
receipt of defective goods and request a RMA number (Return
Merchandise Authorization Number) and to clearly mark the RMA
number on the outside of the returned item. Failing to have the
RMA number can result in delay in exchanging your defective
product or issuing a refunding.All
product warranties are from the manufacturer. Any item
purchased from GuitarsPlusMore.com a U.S. Sales &
Marketing web site which requires a refund are subject to
a 25% minimum restocking fee deducted from the purchase
price (Shipping charges are not refundable).
For Oscar Schmidt product returns, click here
No Refunds or Returns on books,
Computer Software, Video Tapes and/or DVD products.
Buyer will be responsible for shipping back the wrong or
defective item at
the buyers expense. The item must be returned in the condition
it was received and in its original packaging. If the product is
not returned in like new condition or without the original
packaging, there will be a minimum restocking fee of 25%
(shipping charges not included).
NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER
CLEARLY MARKED ON PACKAGING.
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